Terms and Conditions

Understand your rights and responsibilities for secure and legally compliant email
communication with Phone Email


1) Acceptance of Terms

By using Phone email's services, including sending and receiving emails, you agree to be bound by these terms and conditions and any additional policies or guidelines provided by Phone.email(Nextgen Phonemail Technology Private Limited)

2) User Accounts

  • Users must provide accurate and complete information during registration and keep their account credentials secure
  • Users are responsible for maintaining the confidentiality of their account and are liable for all activities that occur under their account
  • Phone.email reserves the right to suspend or terminate accounts that violate the terms and conditions or pose a security risk

3) Email Services

  • Phone.email provides email services for individuals and businesses, allowing them to send and receive emails using phone numbers
  • Users must comply with applicable laws and regulations while using Phone.email's services
  • Phone.email reserves the right to limit or terminate services for users who engage in spamming, phishing, or any illegal activities

4) Privacy and Data Protection

  • Phone.email collects and processes personal information in accordance with applicable privacy laws
  • Users' personal information will be used for providing services, improving user experience, and complying with legal obligations
  • Phone.email implements security measures to protect users' data, but users acknowledge that no security system is completely foolproof

5) Intellectual Property Rights

  • Users retain ownership of the content they send through Phone.email's services
  • Users grant Phone.email a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute their content for the purpose of providing the services
  • Users must not infringe upon Phone.email's intellectual property rights

6) Limitation of Liability

  • Phone.email will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the services
  • Phone.email's liability is limited to the extent permitted by Indian law

7) Termination

  • Users can terminate their accounts at any time by following the designated process
  • Phone.email reserves the right to terminate or suspend user accounts for violations of the terms and conditions

8) Governing Law and Jurisdiction

These terms and conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of India

9) 14 Days Refund Policy

1. Scope: This refund policy applies to all users of Phone.email's services provided by Nextgen Phonemail Technology Private Limited ("Phone.email").

2. Refund Period: Users are entitled to request a refund within 14 days of the date of purchase.

3. Eligibility: To be eligible for a refund, users must:

  • Provide proof of purchase.
  • Demonstrate that they have not violated Phone.email's terms and conditions.
  • Submit a refund request within the specified refund period.

4. Refund Process: Users can request a refund by contacting Phone.email's customer support team and providing the necessary information and documentation. Phone.email reserves the right to verify the validity of refund requests.

5. Refund Criteria: Refunds will only be granted under the following circumstances:

  • The user has encountered technical issues or errors that prevent them from accessing or using Phone.email's services.
  • The user has not received the expected level of service or functionality as described by Phone.email.
  • The user has a valid reason, as determined by Phone.email, for requesting a refund.

6. Refund Amount: Refunds will be issued for the amount paid by the user for the specific service or subscription in question, minus any applicable fees or charges.

7. Refund Method: Refunds will be processed using the same method of payment used for the original purchase, unless otherwise agreed upon by Phone.email and the user.

8. Non-Refundable Items: Certain items or services may not be eligible for refunds, including but not limited to:

  • Services that have been used or consumed by the user.
  • Products or services purchased through third-party vendors or platforms.

9. Dispute Resolution: In the event of a dispute regarding a refund request, users and Phone.email agree to attempt to resolve the issue amicably through negotiation and mediation.

10. Changes to Refund Policy: Phone.email reserves the right to modify or update this refund policy at any time without prior notice. Users are encouraged to review the refund policy periodically for changes.

11. Governing Law: This refund policy is governed by the laws of India. Any disputes arising out of or in connection with this refund policy will be subject to the exclusive jurisdiction of the courts of India.

By using Phone.email's services, users acknowledge that they have read, understood, and agreed to abide by this refund policy.